Computer Network Support Specialists provide technical assistance to computer users within an organization. Their job description typically includes: 1. Installing, configuring, and maintaining network hardware and software. 2. Monitoring network performance to ensure smooth operations. 3. Troubleshooting network problems and providing solutions. 4. Collaborating with IT staff to ensure network security and data integrity. 5. Training users on network usage and best practices. 6. Performing regular backups and disaster recovery procedures. 7. Documenting network configurations and procedures. 8. Keeping abreast of new technologies and industry trends. 9. Providing technical support for network-related issues. These specialists play a crucial role in ensuring the efficiency and security of an organization's network infrastructure.
This income data is sourced from the May 2023 Occupational Employment and Wage Statistics (OEWS) survey. The dataset is updated annually.
Annual Pay Distribution | Salary |
|---|---|
10th percentile | $45,140.00 |
25th percentile | $46,730.00 |
median (50th percentile) | $52,020.00 |
75th percentile | $58,270.00 |
90th percentile | $84,380.00 |
Hourly Pay Distribution | Hourly Rate |
|---|---|
10th percentile | $21.70 |
25th percentile | $22.47 |
median (50th percentile) | $25.01 |
75th percentile | $28.02 |
90th percentile | $40.57 |
Computer Network Support Specialists typically need at least a high school diploma or equivalent, though some positions may require postsecondary education, such as an associate degree or certification in a related field. However, a bachelor's degree is not always mandatory for entry-level roles in this profession. These specialists often receive on-the-job training to supplement their educational background and develop the necessary technical skills required for the role. They may also pursue industry certifications like CompTIA Network+ or Cisco Certified Network Associate (CCNA) to enhance their knowledge and credibility in the field. Professional development through workshops, seminars, and continuing education courses is crucial for staying updated on advancements in network technology and systems.