Meter Readers, Utilities are responsible for reading utility meters (such as gas, electric, water, or steam) in homes and businesses. Their job description typically includes: 1. Meter Reading: Recording meter readings accurately by physically visiting locations on a regular basis. 2. Data Collection: Collecting data on utility consumption to ensure accurate billing. 3. Customer Interaction: Interacting with customers to address any questions or concerns related to meter readings or utility usage. 4. Reporting: Reporting irregularities or issues with meters or connections that could affect billing accuracy or indicate potential problems. 5. Route Optimization: Planning efficient routes to read meters in a timely manner. 6. Record Keeping: Maintaining accurate records of meter readings and customer interactions. 7. Safety Compliance: Adhering to safety protocols while navigating different locations and environments. 8. Technology Usage: Utilizing handheld devices or other technology to record and transmit meter readings. 9. Problem Resolution: Resolving discrepancies in meter readings or addressing customer complaints related to utility usage. 10. Physical Requirements: Often involves walking long distances, bending, kneeling, and working outdoors in various weather conditions. Overall, the role of Meter Readers, Utilities is crucial for ensuring accurate billing, promoting efficient resource usage, and maintaining good customer relations in the utilities sector.
This income data is sourced from the May 2023 Occupational Employment and Wage Statistics (OEWS) survey. The dataset is updated annually.
Annual Pay Distribution | Salary |
|---|---|
10th percentile | $36,190.00 |
25th percentile | $50,160.00 |
median (50th percentile) | $62,300.00 |
75th percentile | $90,020.00 |
90th percentile | $103,130.00 |
Hourly Pay Distribution | Hourly Rate |
|---|---|
10th percentile | $17.40 |
25th percentile | $24.12 |
median (50th percentile) | $29.95 |
75th percentile | $43.28 |
90th percentile | $49.58 |
Meter Readers, Utilities typically need a high school diploma or equivalent to enter the field. While no formal postsecondary education is required, basic mathematical and communication skills are essential for this role. Meter Readers usually learn on the job through training programs provided by their employers. They receive hands-on instruction in reading various types of utility meters accurately, understanding safety protocols, using handheld devices for data collection, and ensuring customer satisfaction. Additionally, they may undergo training in basic customer service principles to effectively interact with clients during meter readings.