Cargo and Freight Agents are responsible for coordinating and managing the shipment of goods by air, rail, sea, or road. Their job description typically includes: 1. Arranging shipments: Booking cargo space, preparing documentation, and ensuring compliance with regulations. 2. Tracking shipments: Monitoring the movement of goods and updating customers on their status. 3. Communicating with clients: Providing information on shipping options, rates, and schedules. 4. Coordinating logistics: Organizing transportation, arranging for warehousing, and managing customs clearance processes. 5. Resolving issues: Handling any problems that arise during shipping, such as delays, damages, or documentation errors. 6. Maintaining records: Keeping detailed records of shipments, invoices, and customer interactions. 7. Providing customer service: Assisting clients with inquiries, complaints, and special requests. 8. Collaborating with other professionals: Working with carriers, customs agents, and other stakeholders to ensure smooth operations. Overall, Cargo and Freight Agents play a crucial role in ensuring the efficient and timely transportation of goods across different modes of transportation.
This income data is sourced from the May 2023 Occupational Employment and Wage Statistics (OEWS) survey. The dataset is updated annually.
Annual Pay Distribution | Salary |
|---|---|
10th percentile | $47,380.00 |
25th percentile | $51,560.00 |
median (50th percentile) | $60,200.00 |
75th percentile | $75,940.00 |
90th percentile | $78,400.00 |
Hourly Pay Distribution | Hourly Rate |
|---|---|
10th percentile | $22.78 |
25th percentile | $24.79 |
median (50th percentile) | $28.94 |
75th percentile | $36.51 |
90th percentile | $37.69 |
Cargo and Freight Agents typically need a high school diploma or equivalent to enter the field, although some employers may prefer candidates with some college education or relevant coursework in logistics, business, or a related field. While a degree is not always mandatory, strong organizational skills, attention to detail, and communication abilities are essential for this role. Training for Cargo and Freight Agents often involves on-the-job instruction provided by their employer. This training covers topics such as industry regulations, shipping procedures, documentation requirements, and the use of specialized software and equipment. Additionally, individuals in this role may receive training in customer service, problem-solving, and handling various types of cargo to ensure efficient and safe transportation processes.